Christy Sanborn Grassman

Copy Editor Proofreader Copywriter Customer Support @Superbalife International, Llc

Costa Mesa, CA, US
MOBILE NUMBERS
+18•••••••90

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WORK HISTORY

Mar 2018 — Present

Copy Editor Proofreader Copywriter Customer Support @Superbalife International, Llc

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Los Angeles County, CA, US

Edit and write website copy, articles, ads, and promotional materials following AP and Chicago styles.• Proofread full-length magazines focused on pharmaceutical medications and natural health products.• Provide customer support via email, text, and phone, assisting with transactions and inquiries.• Develop macros to streamline written communications with customers.• Guide patients through health questionnaires and connect them with licensed telehealth physicians.• Collaborate with doctors, pharmacy staff, and team members to resolve patient and client inquiries.• Identify operational inefficiencies and propose solutions to enhance workflow and communication.

EDUCATION

N/A

Carnegie Mellon University

M.F.A

N/A

Purdue University

Bachelor of Arts - BA

SKILLS

Social MediaNegotiationSpanishMicrosoft OfficeNonprofitsPublishingSpanish-SpeakingPublic SpeakingManagementBloggingFacebookCreative WritingMarketingEditingProofreadingTrainingCustomer ServiceNewslettersSocial Networking

ABOUT CHRISTY SANBORN GRASSMAN

I\'m a detail-oriented copy writer, editor, and proofreader with extensive experience…

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