Lourdes Mendes

Officer - Recruiting Operations @Citi

Mumbai, IN

Provide comprehensive operations support in alignment with Citi’s internal infrastructure, compliance standards, and process frameworks.• ⁠Manage documentation and records lifecycle, including accurate maintenance, secure storage, and efficient retrieval.• ⁠Oversee the creation and activation of candidate accounts in Workday, ensuring accurate profile setup and timely system access.• Serve as a central point of coordination between operations teams, relationship managers, project managers and custodians ensure seamless communication and execution.• ⁠Partner with internal departments to drive process improvements and support cross-functional collaboration.• ⁠Coordinate candidate interview scheduling by liaising with hiring teams and ensuring a smooth and timely experience.• ⁠Prepare and issue offer letters, ensuring alignment with organizational policies and procedures.• ⁠Support onboarding processes by verifying candidate information and ensuring smooth integration into internal systems.• ⁠Maintain accurate candidate records and documentation across HR systems, ensuring data integrity and compliance.

MMK College - India

Hsc

Welingkar Institute of Management

PDGM - Human Resource Management

Carmel of st joseph school

Ssc

Prahladrai Dalmia Lions College of Commerce & Economics

Bachelor's of Mass Media

Welingkar Institute of Management

Advance diploma in business administration