Lourdemya Mya J.
Marketing & Event Professional
- Role
- Customer Success Marketing Manager at PulsePoint
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Lourdemya Mya J.
Dynamic professional with a diverse background in facility management and event marketing. Known for cultivating strong relationships, orchestrating impactful marketing events, and promoting brand advocacy for more than ten years. Demonstrated success in creating and implementing promotional strategies, managing sponsorship deals, and improving attendee experiences. Skilled in budget management, logistics coordination, and performance analysis to guarantee ROI.
Experience
Customer Success Marketing Manager
Aug 2023 — Present
I develop and implement promotional strategies for internal and external events, prioritizing attendee experience, ROI, and achieving a 4.5/5 star NPI return. I manage sponsorships and employee programs to enhance engagement and boost brand awareness, orchestrating industry sponsorships and tradeshows while overseeing project management and logistics within a budget of under $1 million. I curate VIP experiences for key stakeholders, meticulously managing every detail to foster strong partnerships that directly lead to securing new deals worth up to Collaborating with content and design teams, I generate brand engagement pre, during, and post-events, resulting in lead attribution. I also manage the annual summits such as the User Community program [ one-day event in PA] and Client Strategy Summit [2-day event in NY], driving logistics management to host a successful event. Ensure I align with business objectives and develop programs to maintain engagement, referrals, and advocacy, Additionally, I collaborate with marketing automation, sales, and platform solution management teams to identify upsell and advocacy opportunities, leading the launch of the company\'s first product training certification program in 2024.
Education
Medgar Evers College, CUNY
Associate of Science - AS, Biology/Biological Sciences, General
2013 — 2017
Medgar Evers College, CUNY
Bachelor of Science - BS, Business
2017 — 2022
Lehman College
Biology, General
1997 — 1998
Sheepshead Bay High School
Practical Nursing, Vocational Nursing and Nursing Assistants
1993 — 1997
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