Louis Huynh
Business Solutions Engineer | Improving how employee benefits operations work through process design, automation, and visibility.
- Role
- Business Solutions Engineer at Emerson Rogers
- Location
- Boca Raton, FL, US
- LinkedIn followers
- 500 followers
About Louis Huynh
Known for being pragmatic, detail-oriented, and focused on sustainable improvements rather than one-off fixes. What does this entail- Improving business processes before introducing automation- Designing solutions that internal teams actually adopt and use- Translating operational challenges into clear, practical improvements- Using Microsoft tools (Power Automate, Power BI, Excel) to reduce friction and improve visibility- Bringing structure and clarity to complex employee benefits workflows
Experience
Business Solutions Engineer
Aug 2025 — Present
I design and deliver business-first solutions that improve operational efficiency, visibility, and scalability across employee benefits workflows. My role focuses on analyzing how work is performed across internal teams, identifying inefficiencies, and implementing practical improvements, typically using Microsoft-based tools.I work closely with operations, service, and leadership teams to streamline processes related to quoting, renewals, enrollments, approvals, and ongoing service. Rather than leading with technology, I prioritize simplifying and standardizing workflows before applying automation or reporting to ensure solutions are usable, maintainable, and aligned with real business needs.Key areas of focus include workflow automation using Microsoft Power Automate, operational reporting and visibility through Power BI and Excel, and continuous improvement of processes to support adoption and long-term effectiveness. My work helps reduce manual effort, improve consistency, and provide teams with clearer insight into operational performance- Analyze and improve employee benefits workflows to reduce operational friction and improve execution- Implement workflow automation using Microsoft Power Automate (cloud flows, approvals, notifications)- Develop Power BI and Excel reporting to improve visibility into process performance- Focus on usability, adoption, and sustainability of solutions rather than one-off implementations- Partner with internal teams to ensure solutions align with operational realities
Education
Florida Atlantic University
Professional Certificate, Digital Marketing for Business Growth
University at Buffalo
Computer Science and Engineering
Erie Community College
Associate of Arts (A.A.), Liberal Arts and Sciences
Skills
- Cloud Computing
- Sales Management
- New Business Development
- Sales Operations
- Saas
- Lead Generation
- Account Management
- Salesforce.com
- Solution Selling
- Business Development
- Sales
- Direct Sales
- E-Commerce
- Enterprise Software
- Email Marketing
- Social Media
- Crm
- Professional Services
- Management
- Leadership
- Start-Ups
- Sales Presentations
- Team Leadership
- B2b
- Competitive Analysis
- Analytics
- Contract Negotiation
- Forecasting
- SEO
- Selling
- Telecommunications
- Strategic Partnerships
- Cold Calling
- Software Industry
- Product Marketing
- Product Management
- Sales Process
- Customer Retention
- Strategy
- Market Research
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