Louise Chen
Director, Customer Experience @veritree
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WORK HISTORY
Director, Customer Experience @veritree
EDUCATION
The University of British Columbia
BA, Chinese, History
Udemy
Product Management; SQL Query
BrainStation
Data Analytics
BrainStation
Product Management
New York University
Certificate in Digital Media Marketing, Digital Media Marketing
The Minerva Foundation
Participant-Women Leading the Way
SKILLS
ABOUT LOUISE CHEN
I like helping people. Entrepreneurial problem solver at heart with a generalist background led me down a path to customer success.Connecting brands with their customer advocates one video review at a time. I have over a decade of experience creating solutions and driving new B2B revenue streams in the consumer retail industry. Skilled communicator experienced working with internal and external stakeholders orchestrating buy-in, building new relationships, increasing revenues and profits while improving efficiencies. My core strengths/specialities include:Relationship ManagementConsultative SalesBusiness Development Problem SolvingNegotiationProcess Improvement
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