Louise R.
Director, Change Execution Group COO @HSBC
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WORK HISTORY
Director, Change Execution Group COO @HSBC
EDUCATION
The London School of Economics and Political Science (LSE)
Master of Science (MSc), Media and Communications
ABOUT LOUISE R.
Global operations and communications leader with more than 20 years’ international experience driving strategic execution, operational excellence and engagement across complex financial and professional services organisations. Currently leading the operational strategy for engagement at HSBC, translating vision into scalable global implementation and governance models that deliver measurable value across the bank.Recognised for building structures, platforms and processes that improve efficiency, reduce risk and enable high-quality service delivery. Trusted advisor to the C-suite, providing strategic counsel and operational oversight across business lines. Proven ability to deliver transformation and cultural alignment through a unique blend of strategic communications, risk management and business operations.Specialist in shaping and executing communications campaigns, enhancing stakeholder engagement and leading enterprise-wide change initiatives. Known for navigating ambiguity with clarity, managing high-performing global teams and aligning day-to-day execution with long-term strategy.
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