Louise Cunningham
Director of Customer @Firefish Software
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WORK HISTORY
Director of Customer @Firefish Software
EDUCATION
Queen Margaret Academy
Highers/Intermediates, Biology; Physical Education; English
Edinburgh Napier University
BA Honours: Festival, Events and Marketing Management
Ayr College
HNC, Tourism
SKILLS
ABOUT LOUISE CUNNINGHAM
As Director of Customer Experience at Firefish Software, I oversee a team dedicated to ensuring our clients get the most out of their recruitment software. I manage the Support, Success, Data Migration, and Implementation teams, each focused on helping recruitment agencies integrate data seamlessly into their processes, ultimately driving smarter, data-driven decisions at every stage of recruitment.With a background as an award-winning recruitment consultant, I have experience across various aspects of recruitment, including advertising, onboarding, search and selection, and project management. This experience enables me to help agencies understand how to use data to streamline operations and improve recruitment outcomes.
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