Louise Ward
Senior Business Analyst @Allianz
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WORK HISTORY
Senior Business Analyst @Allianz
EDUCATION
Nottingham Trent University
BA Humanities, History, Political Philosophy and Media & Cultural Studies
SKILLS
ABOUT LOUISE WARD
A versatile Senior Business Analyst with extensive experience in initiating, defining, planning and delivering sustainable digital and product changes that meet business goals and add value. A qualified Business Change Practitioner with excellent communication and stakeholder management skills, always taking a creative and human-centric approach to problem solving. Able to quickly make sense of complex and ambiguous situations, with an unwavering focus on Customer Experience. Proven leadership capability managing onshore and offshore delivery teams in agile and waterfall, gained across Financial Services, Insurance, Retail, Consultancy and Telco sectorsCompetenciesDigital Transformation | Design Thinking | Change Management | Stakeholder Management I Leadership | Requirements Definition and Management | Digital Product Management | Agile & Waterfall Delivery | Creative Problem Solver | Communications | Training Design & Delivery | User Journey Mapping | Process Mapping and Improvement | Impact and Gap Analysis | Strategy Development | Qual and Quant Research & Analysis
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