Louise Rogers
Gym and Spa Operations Manager @Motive8 Limited
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WORK HISTORY
Gym and Spa Operations Manager @Motive8 Limited
Operations Manager – Gym & Spa (Residential & Corporate Sector)As an Operations Manager, I focus on HR management, team engagement, and operational excellence, ensuring our Gym and Spa teams deliver high-quality service across residential and corporate sites. HR & Team Development - Lead onboarding and training, ensuring compliance and professional growth- Conduct monthly manager meetings, fostering collaboration and process improvements- Oversee HR records and compliance across all manned sites. Performance & Operational Management- Support managers in performance reviews, site inspections, and service enhancement- Assist in payroll finalisation, collaborating with Area Managers and Head of Gym and Spa- Maintain health & safety compliance, conducting audits and updates on ISO documentation. Client Engagement & Business Growth- Address resident feedback, ensuring service standards align with expectations- Drive wellness initiatives, enhancing gym and spa offerings- Review quarterly operations, supporting business development and cross-selling opportunities- build positive partnerships with other business to add value to our residents and teams experience. My approach is people-centered, balancing leadership, HR strategy, and engagement to foster a high-performing, client-focused environment.
EDUCATION
Greenacre school for girls
GCSE, Maths, english, science, PE, Business, IT
Glyn technology school
Sixth form, Business, law, PE
ABOUT LOUISE ROGERS
Gym and Spa Operations Manager
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