Louise Fouracre

About Louise Fouracre

Success in sales is about taking care of the customer. My career has been built on this premise, and in building relationships instead of promoting individual sales. My professional brand is built on +20 years of experience built on a firm and consistent foundation:The customer comes first internally and externallyLearning from successes and failures is always better as a team Tenacity is a super powerPassion and positivity are contagiousI have worked in all aspects of the tech and cloud industry: as customer, system engineer, leading a pre-sales engineering team, running a sales territory, starting my own telecom agency, and presenting product management solutions to customers.

Experience

1. Sr Product Manager Edge Digital Experience

   Zayo Group

   Mar 2023 — Present

   Continue to bring cross platform, cross domain data into zInsights and normalize the customer experienceAdd customer driven widgets to the portalOur platform is called zInsights. zInsights is an industry leading day 2 portal and service management practice underpinned by AIOps driven (unrestricted machine learning) event and alert correlation engines to minimize the human handling of outages and focus resources on root causes of large scale issues. Our portal provides true network observability due to our multi vendor and domain practice. Being able to stitch together different data points to get valuable cross domain insights that simply cannot be obtained within a traditional vendor single pane of glass tools. Received Golden Fly Swatter Award - August 2024.

Education

• University of Denver

  Master in International Management

  1990 — 1993

• University of Denver

  BSBA

  1982 — 1986

• University of Denver

  Masters in Telecommunications

  1988 — 1990

Skills

• Selling
• Strategic Partnerships
• Strategy
• Voip
• Channel Partners
• Data Center
• Networking
• Enterprise Software
• Solution Selling
• Network Design
• Wan
• Network Architecture
• Cisco Technologies
• Ethernet
• Ip
• Wireless
• Managed Services
• Wireless Networking
• Cloud Computing
• Virtualization
• Routers
• Mpls
• Sales
• Routing
• Telecommunications
• Sales Operations
• Unified Communications