Louise Beard
Deputy CEO (Responsible for Housing, Assets & Communities) @Coastline Housing
Signup · Get unlimited contacts
WORK HISTORY
Deputy CEO (Responsible for Housing, Assets & Communities) @Coastline Housing
Cornwall, GB
Director of Housing, Assets and Communities for the Coastline Group, I have an excellent and demonstrable record of accomplishment of strategic leadership at senior executive level within the housing, care and support sector and a genuine belief in affordable housing and improving quality of life, health and well-being for customers.Strategic leadership, ensuring the development and promotion of Coastlines’ mission, vision and values. Leading a varying portfolio of key corporate projects and initiatives part of the executive management of the Company reporting to the Board.Leading on, briefing and preparing the Executive and Board on Asset Management and Compliance for the In Depth Assessment by the regulator in April 2017 achieving top rating Governance 1 and Viability 1 results. Strategic Lead for CRM system procurement, development and implementation and the introduction of mobile working for staff and a portal for customers due to launch in July 2018. Ensuring the delivery of the customer experience and aspirations within the Corporate Plan 21•••21.Championing the delivery of excellent customer services resulting in Star overall customer satisfaction of 90%, top % nationally 2015.Achieved major successes in transforming services and can demonstrate unquestionable negotiation and communication skills at the highest level, leading through personal drive and commitment placing Coastline in the top % of housing associations nationally and in the Sunday Times top 100 companies with Investors in People Gold.
EDUCATION
Katharine Lady Berkeleys School
Post Gradate Gold Standard
SKILLS
ABOUT LOUISE BEARD
Experienced Director Of Housing with a demonstrated history of working in the non-profit organization management industry. Skilled in Performance Improvement, Partnerships, Social Housing, Construction, and Contract Management. Strong finance professional with a Post Gradate Gold Standard focused in Management from Katharine Lady Berkeleys School.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.