Louise Baker
Onboarding Consultant @Xeyex Software For Opticians
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WORK HISTORY
Onboarding Consultant @Xeyex Software For Opticians
EDUCATION
Association of British Dispensing Opticians College
Diploma, Opticianry/Ophthalmic Dispensing Optician
ABOUT LOUISE BAKER
Planning and Allocation Specialist at Opencast, with 4+ years’ experience delivering high-impact projects and operational improvements across healthcare, technology, and consultancy environments. Previously at XEYEX Software for Opticians, I managed full-cycle software implementations for over 300 optometry practices, helping teams streamline operations, adopt new systems, and enhance patient and customer outcomes.I bring strong capabilities in project lifecycle management, resource planning, stakeholder engagement, and change delivery—supported by experience in both Agile and Waterfall settings. Known for clear communication, structured planning, and effective risk management, I focus on driving measurable improvements that keep initiatives on track and aligned with strategic goals.Passionate about making change practical and people-focused, I enjoy guiding teams through transformation while continuously expanding my skills across planning, delivery, and operational excellence.
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