Louis Smith

About Louis Smith

Louis is the full-time strategic partner and practice manager of Philipp C. Wirth MD PLLC, a concierge medical clinic in its foundational stage. As the sole on-site leader, he is responsible for the day-to-day execution and long-term growth of the business. His work spans every aspect of the practice: operations, revenue cycle management, credentialing, patient experience, marketing, and strategic development.In a dual role that blends entrepreneurship with healthcare management, Louis has built the practice’s infrastructure from the ground up—designing internal systems, establishing clinical workflows, and developing the brand’s public identity. He leads multi-channel marketing efforts across social media (Instagram, Facebook, YouTube, TikTok), print, direct mail, and television, creating campaigns that reflect the practice’s mission of helping patients live better, longer.Working in close partnership with the founding physician, Louis provides input on all major decisions, from service design to patient engagement strategies. His leadership reflects a deep curiosity about how healthcare can align with people’s evolving lifestyle goals, and a commitment to building a practice that meets those aspirations with clarity, creativity, and care.

Experience

1. Practice Manager

   Philipp C. Wirth, Md, Pllc

   Jan 2024 — Present · Pinehurst, NC, US

   Built and currently manage all operational systems of a new concierge medical practice, including scheduling, billing, credentialing, EHR optimization, and patient communications- Serve as the point person for all patient needs, ensuring a high-touch, concierge-level experience from first contact to follow-up- Manage the full revenue cycle, from insurance verification and claims submission to patient invoicing and collections- Designed and implemented workflows that streamline clinical documentation, physician support, and patient intake- Maintain compliance with local and national healthcare regulations while building internal protocols and office policies from the ground up- Serve as the sole full-time, on-site team member responsible for the daily function and growth of the practice

Education

• Syracuse University

  Bachelor of Science - BS (Biology), Bachelor of Arts- BA (Citizenship and Civic Engagement), Biology and Citizenship & Civic Engagement

  2019 — 2023

• Mynderse Academy

  High School Diploma

  2015 — 2019