Louis Bustamante
Training & Development Leader | Specializing in LMS/E-Learning, Customer Service, Sales, Compliance, and Technical Training
- Role
- Head of Training Operations at Cpb Venture Studios
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Louis Bustamante
Accomplished Management Leader in Training & Development and Operations with a proven…
Experience
Head of Training Operations
Nov 2023 — Present
We are a collective of artists, jewelers, and craftsmen brought together to create fine custom jewelry masterpieces for all occasions. Visit our website to create your next luxury jewelry piece. Developed and implemented operational, training, and sales workflows with leadership • Managed recruitment, onboarding, and training for 100+ niche contractors in under three weeks • Implemented an affiliate program and partnered with influencers, driving a 20% increase in sales • Built and managed an LMS to centralize training and track progress • Designed over 30 e-learning courses to streamline and accelerate onboarding • Oversaw contractor communication and engagement processes
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