Lou Bonanno
AVP, Property Underwriting @Arch Insurance Group Inc.
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WORK HISTORY
AVP, Property Underwriting @Arch Insurance Group Inc.
EDUCATION
Project Management Institute
Project Management Professional (PMP)
American Institute for Chartered Property Casualty Underwriters (AICPCU)
Charted Property Casualty Underwriter (CPCU)
American Institute for Chartered Property Casualty Underwriters (AICPCU)
Associate in Insurance Data Analytics (AIDA)
Insurance Collections Executives (ICE)
ICE Certification
American Institute for Chartered Property Casualty Underwriters (AICPCU)
Associate in Premium Auditing (APA)
University of Scranton
Master of Business Administration (M.B.A.)
American Institute for Chartered Property Casualty Underwriters (AICPCU)
Associate in Risk Managment (ARM)
Insurance Services Organization (ISO) Premium Audit Advisory Service (PAAS)
Technical Achievement Program (TAP)
American Institute for Chartered Property Casualty Underwriters (AICPCU)
Associate in Reinsurance (ARe)
American Institute for Chartered Property Casualty Underwriters (AICPCU)
Associate in Insurance Services (AIS)
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Science (BS)
Thunderbird School of Global Management
CPCU Society Leadership Summit Certificate
ABOUT LOU BONANNO
As an insurance operations professional, I have over a decade of experience in the Property and Casualty Insurance/Reinsurance industry solving complex challenges to improve departmental and organizational performance. I do this by leveraging my skill set with my experience in multiple insurance disciplines as an individual contributor, manager, and subject matter expert. In the future, I would like to expand upon my current skill set to work on challenges and opportunities in new and emerging risks that face the industry. Skills: • Stakeholder Management • Process Improvement & Development • Project Management • Public Speaking & Presentations • Management Strategy • Data Analytics • Vendor Management • Customer Relationship Management • Audit Management • Accounting & Financial Reporting Industry Experience: • System & Process Design • Planning & Integration • Direct & Agency Billing systems • Legal bill review • Premium audit tracking system • Claim system management • Agency management systems • Customer relationship management • On site insured audits • Underwriting audits • Remote audits • Team management Technologies: • Microsoft Project • Microsoft Excel • Microsoft Word • Microsoft Access • Microsoft Visio • SAP • IBM Watson • JIRA • CSC Legal Solutions Suite (LSS) • Service Now • Policy Administration Systems (PAS) Carrier & Billing
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