Louisa Viana
Senior Product Operations Manager @ HUMAN | Driving Operational Excellence
- Role
- Senior Product Operations Manager at HUMAN
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Louisa Viana
With over eight years of experience, I currently serve as a Senior Product Operations Manager at HUMAN, where I bridge strategy, execution, and customer insights across a complex cybersecurity and ad-tech ecosystem. I design and manage frameworks that improve roadmap visibility, integrate voice-of-customer insights, and enhance product launch readiness, enabling cross-functional teams to make swift, data-driven decisions. My work centers on fostering operational excellence and aligning teams through scalable systems that drive collaboration and measurable impact. I am dedicated to empowering teams, optimizing workflows, and ensuring that every product initiative delivers business value.
Experience
Senior Product Operations Manager
Oct 2023 — Present
Education
University of San Francisco
Bachelor of Arts - B.A., Communication Studies
Skills
- Customer Service
- Community Development
- Public Speaking
- Teamwork
- Communication
- Partnerships
- Microsoft Office
- Sales
- Google Drive
- Event Planning
- Management
- Team Building
- Microsoft Word
- Team Leadership
- Problem Solving
- Microsoft Excel
- Reliability
- Microsoft Powerpoint
- Social Media
- Critical Thinking
- Research
- Marketing
- Time Management
- Analytics
- Written Communication
- Leadership
- Google Sheets
- Social Media Marketing
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