Louis vander Molen
Customer Support Specialist @ Affirma Consulting LLC | Linux, AWS, Java
- Role
- Customer Support Specialist at Affirma
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Louis vander Molen
As a Sr. Specialist - App/Prod Support at DIRECTV, I provide 24x7 production support for…
Experience
Customer Support Specialist
May 2025 — Present · Plano, TX, US
Responsibilities and Duties:Experience in mechanical/electrical engineering or data center or facilities operations preferredAbility to learn quickly and adapt to new processes and conditionsAbility to maintain calm professional demeanor in stressful situationsAbility to communicate clearly and effectively (verbal and written) with Operations resources and vendors who run and maintain our systemsAbility to flawlessly interact with customers“Can Do” customer first mentalityIndependent decision-making authority and strong attention to detailAbility to navigate multiple projects, deadlines and systems simultaneouslyProficient in the use of technology and software platforms to support customer success with customer event data, reporting and ensure projects deliver as scheduled.
Education
Itt techincal institute
Electrical Engineer
1998 — 2000
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