Louis Madruga
AI Moderator & Product/Program Operations Specialist
- Role
- Artificial Intelligence (Ai) Moderator Data Collector at TELUS Digital
- Location
- Santa Clara, CA, US
- LinkedIn followers
- 500 followers
About Louis Madruga
Highly motivated analyst with over two decades of experience with Customer Service & Data Administration. Driven by providing excellent service while emphasizing administrative accuracy and process efficiency.
Experience
Artificial Intelligence (Ai) Moderator Data Collector
Mar 2025 — Present · San Jose, CA, US
Facilitate on-site AI-focused research sessions by guiding participants through video-based tasks, ensuring strict adherence to data collection protocols, sanitization procedures, and providing a seamless participant experience in collaboration with cross-functional teams.Manage data capture and uploads using internal collection tools and Python scripts; troubleshoot iOS/macOS systems, operate command-line tools, and maintain session tracking via Excel/Google Sheets to ensure data accuracy and project efficiency.
Education
Mission College
Associate's degree, Business Administration and Management, General
San José State University
Bachelor of Business Administration - BBA, Business Administration and Management, General
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