Louis Arthur

About Louis Arthur

Results-driven Senior Technology Leader with a record of success enabling business strategy and customer satisfaction. Build & lead teams delivering impactful technical solutions, streamlining operations & enhancing service quality. Apply effective situational leadership, accountability, collaboration and decision making with the right mix of change dynamics. I clarify vision, provide focus and empower team members. Have been instrumental in shaping and improving customer satisfaction & value through the effective application of human capital, problem solving, and operational discipline.

Experience

1. Director, IT Service Management & Operations

   Acorns

   Jul 2020 — Present · Denver, CO, US

Education

• Community College of the Air Force

  Electronics and Communication Engineering

  1994 — 1999

Skills

• Integration
• Project Planning
• IT Strategy
• Cross-Functional Team Leadership
• Infrastructure
• Strategy
• Program Management
• IT Operations
• Architecture
• Disaster Recovery
• Strategic Planning
• Pmp
• Leadership
• Business Analysis
• Vendor Management
• Management
• IT Management
• IT Operations Management
• Saas
• Oracle
• Cloud Computing
• High Availability
• Collaboration
• Process Improvement
• Information Security
• Data Center
• IT Service Management
• Outsourcing
• Architectures
• Information Technology
• Thought Leadership
• Storage
• Visionary
• Business Intelligence
• Security
• Enterprise Software
• Enterprise Architecture
• Sdlc
• Solution Architecture
• Virtualization