Lou Walker
Learning Journey Manager - Hsbc COO Customer Support Strategic Services @汇丰
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WORK HISTORY
Learning Journey Manager - Hsbc COO Customer Support Strategic Services @汇丰
Sheffield, GB
Working within a passionate team of approx 35 individuals with a common goal: To support our frontline staff across various business areas through training to ensure we are always providing outstanding customer service to all our customers. This role allows me to work from various locations- currently this is Leeds and Sheffield.
EDUCATION
Don Valley High School & 6th Form
none, Business Administration and Management, General
ABOUT LOU WALKER
Experienced Customer Experience Manager with a demonstrated history of working in the financial services industry and third sector. Skilled in Banking, Coaching, Training and Development, Training Design, Team Leadership, Business Relationship Management, Complaints, Vulnerability and Customer Service. Strong finance professional.
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