Lot Santos

Microsoft Customer Success | ex-AWS Global Practice Leader | GenAI Leader

Role
Managing Director, Customer Success, Healthcare and Life Sciences at Microsoft
Location
Raleigh, NC, US
LinkedIn followers
500 followers

About Lot Santos

Global executive leader specializing in Generative AI (GenAI), large-scale enterprise transformation, and modernization. Results-oriented and customer-obsessed, consistently delivering high-value, innovative solutions. Extensive experience and education in both business and technology. Trusted partner skilled at fostering strong business and client relationships with C-suite executives.Skills: GenAI; Corporate Strategic Planning; Budget and Fiscal Planning; Professional Services; Mergers and Acquisitions; Risk Management; Governance, Regulatory, and Compliance; Business Development; Practice Development; Vendor and Partner Management; Enterprise Modernization; Cloud Transformation; Health Sector Management; Financial Sector Management

Experience

  1. Managing Director, Customer Success, Healthcare and Life Sciences

    Microsoft

    Dec 2025 — Present

Education

  • The University of North Carolina at Chapel Hill

    Master's degree, Data Science & AI (In Progress)

  • Duke University - The Fuqua School of Business

    Master of Business Administration (MBA), Health Sector Management

  • De La Salle University

    BS, Computer Science

  • Lean Six Sigma France

    Lean Six Sigma Black Belt

Skills

  • Cross-Functional Team Leadership
  • Integration
  • Enterprise Architecture
  • Oracle
  • Business Analysis
  • Requirements Analysis
  • Software Development
  • Sql
  • Program Management
  • Business Intelligence
  • Business Process
  • Sdlc
  • Unix
  • IT Strategy
  • Software Project Management

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Lot Santos — Managing Director, Customer Success, Healthcare and Life Sciences at Microsoft in Raleigh, NC, US | Unifers