Lot Santos
Microsoft Customer Success | ex-AWS Global Practice Leader | GenAI Leader
- Role
- Managing Director, Customer Success, Healthcare and Life Sciences at Microsoft
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Lot Santos
Global executive leader specializing in Generative AI (GenAI), large-scale enterprise transformation, and modernization. Results-oriented and customer-obsessed, consistently delivering high-value, innovative solutions. Extensive experience and education in both business and technology. Trusted partner skilled at fostering strong business and client relationships with C-suite executives.Skills: GenAI; Corporate Strategic Planning; Budget and Fiscal Planning; Professional Services; Mergers and Acquisitions; Risk Management; Governance, Regulatory, and Compliance; Business Development; Practice Development; Vendor and Partner Management; Enterprise Modernization; Cloud Transformation; Health Sector Management; Financial Sector Management
Experience
Managing Director, Customer Success, Healthcare and Life Sciences
Dec 2025 — Present
Education
The University of North Carolina at Chapel Hill
Master's degree, Data Science & AI (In Progress)
Duke University - The Fuqua School of Business
Master of Business Administration (MBA), Health Sector Management
De La Salle University
BS, Computer Science
Lean Six Sigma France
Lean Six Sigma Black Belt
Skills
- Cross-Functional Team Leadership
- Integration
- Enterprise Architecture
- Oracle
- Business Analysis
- Requirements Analysis
- Software Development
- Sql
- Program Management
- Business Intelligence
- Business Process
- Sdlc
- Unix
- IT Strategy
- Software Project Management
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