Shannon H.
Enterprise AI Strategist | Transforming ‘AI Slop’ into Business Value | Salesforce | 85% Human ☕ 15% Caffeine
- Role
- Distinguished Technical Architect, Ai, Agentforce, Data360 - Regulated Industries at Salesforce
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Shannon H.
I fix broken systems and I talk about it.As a Principal Architect Director at Salesforce, I work with Health & Life Sciences customers who need clear thinking in complex environments. I help teams turn ideas into reality by incorporating AI that behaves predictably at scale. I do this by: 1. Building. Good engineering creates space for better decisions and fewer migraines.2. Sharing. I have zero patience for gatekeeping knowledge.3. Staying human. I try to inject fun into anything I do. Put me in a room with a whiteboard, a hard problem, a laptop, and maybe 3 cups of coffee. We\'ll crank out something kickass together. Follow for honest takes on architecture, AI demos, and tech scary stories.
Experience
Distinguished Technical Architect, Ai, Agentforce, Data360 - Regulated Industries
Mar 2026 — Present
Education
Boston University
Master of Science in Computer Information Systems
2021
Florida State University
Post Baccalaureate Coursework, Computer Science
University of Central Florida
Bachelor of Arts, Technical Communication
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