Lorrie C.
Driving Customer Service Excellence I Ex-LinkedIn
- Role
- Operations Associate at Midstates Bank
- Location
- Shelby, IA, US
- LinkedIn followers
- 500 followers
About Lorrie C.
With over 10 years of experience in customer service, sales support, and account…
Experience
Operations Associate
Mar 2025 — Present · Avoca, IA, US
Provide comprehensive operational support across all Midstates Bank locations, ensuring seamless daily operations. • Assist with wire transfers and text banking inquiries, enhancing customer satisfaction and service efficiency. • Process new and replacement debit cards, contributing to improved customer experience and retention. • Manage monthly statements and notices, ensuring timely delivery and accuracy for clients.
Education
University of Nebraska at Kearney
Communications
2001 — 2003
Central Community College - Grand Island campus
Business Administration
2004 — 2006
Skills
- Direct Marketing
- Sales
- Email Marketing
- Account Management
- Lead Generation
- Customer Service
- Social Media
- Market Research
- Salesforce.com
- Sales Operations
- Team Building
- Administrative Assistants
- Marketing
- Crm
- Multi-Channel Marketing
- Sales Process
- Online Marketing
- Customer Relations
- Cold Calling
- B2b
- Administrative Support
- Management
- Teamwork
- Microsoft Office
- Underwater Video
- Customer Relationship Management (Crm)
- Microsoft Excel
- Microsoft Word
- Life Skills
- Personal Development
- Time Management
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