Lorrie Carpenter

About Lorrie Carpenter

Technology Position that will allow me to utilize my knowledge and experience. Successful career in customer relation services with over 20 years of experience. Highly motivated, team-oriented, and self-starter with a solid work ethic. Strong interpersonal skills with organized, disciplined, and goal oriented qualities. Resourceful, committed, versatile, and adaptable to carry out the mission and goals of the organization. Attentive to the needs of customers before offering a solution and capable of coordinating multiple projects and meet deadlines under pressure. Excellent communications skills, and working with people of diverse back grounds.

Experience

1. Systems Analyst Continuity for IT

   Sphinx Solutions Inc

   Jun 2019 — Present

   Ability to manage multiple, competing priorities and track action items to ensure successful completion.• Experience collaborating with stakeholders, project managers, service providers and varying levels of Sponsor personnel.• Experience working with MS Office Suite products, including Visio and SharePoint.• Demonstrated on-the-job experience building and working in a team environment.• Provide documentation support to the Continuity for Information Technology (CFIT) program, writing and editing policy documentation and conducting technical exchange meetings (TEMS).• Update records in the project queue with incoming requests, record status, and track to closure. File hardcopy artifacts as necessary.• Continuity policy and best practices, advancing awareness of IT Resiliency requirements.• Participate in weekly status meetings and program progress reviews.

Education

• Strayer University (VA)

  BS, Information Systems

  2006 — 2007

• Bryant and Stratton College-Richmond

  Associate of Arts and Sciences (AAS), Information Technology

  2001 — 2003