Lorri Marston

Senior Information Technology Project Manager @Babcock Power

Greenville-Spartanburg-Anderson, SC, US
EMAILS
l•••••••@babcockpower.com
MOBILE NUMBERS
+18•••••••35

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WORK HISTORY

Apr 2023 — Present

Senior Information Technology Project Manager @Babcock Power

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IT Project Manager is responsible for working with the business unit liaison and IT team to establish project scope, cost and schedule during the proposal stage. This position requires a solid background and in-depth understanding of business process and operations, information systems and best practices to help drive IT solutions that align with the business objectives. Deliver premier customer service, developing trusted business relationships and a high-quality reputation with end usersServe as Voice of the Customer (VOC) for the assigned Business Unit (BU) to IT ManagementWork with business leadership and users to understand and develop defined business processes to translate into value added IT projectsFacilitate with IT Applications and Operations teams to establish project scope, cost, and schedule requirementsOwn and manage the BU IT Projects PortfolioMonitor and control the project scope, schedule and cost through, initiation, planning, execution and closing phasesReport to the Business Unit and Senior IT Management on project portfolio progressFacilitate User Acceptance Testing (UAT) for projects as assigned

EDUCATION

2010 — 2012

Limestone University

Bachelor of Science (B.S.), Business Management with a double major in Marketing

1996 — 1998

Grand Rapids Community College

Associates of Arts, Business

SKILLS

Managed ServicesProject PlanningCommunication TrainingSalesforce.comUnified CommunicationsSales OperationsCustomer RetentionStrategic PartnershipsCustomer ServiceVisioCustomer ExperienceProblem ManagementInstructor-Led TrainingLeadershipTechnical WritingNetworkingWirelessPublic SpeakingTroubleshootingProblem SolvingOperations ManagementVoipJob SchedulingCoachingCold CallingProcess ImprovementTrainingCustomer SatisfactionSharepointNew Business DevelopmentHands-on TrainingSales ManagementJoomlaMarketingProject CoordinationProject ManagementBudgetsSales ProcessAccount ManagementStaff Development

ABOUT LORRI MARSTON

Experienced in developing new programs to support the strategic direction of organizations, creating and managing long-term goals, project planning, troubleshooting, and problem solving. I am always focused on operational excellence and ensuring that solutions meet strategic business goals, as defined by key stakeholders across departments.

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