Lorraine Gould
Pro Account Sales Associate Professional
- Role
- Pro Account Sales Associate at The Home Depot
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Lorraine Gould
A dynamic and multi-faceted management professional with over thirty years of experience…
Experience
Pro Account Sales Associate
Jan 2010 — Present · Oswego, IL, US
Resposible for delivering consistently superior customer service, merchandising of department stock and ordering of all specialty millwork items, coaching and development of new team members and follow up on all special orders through to the delivery and or installation of those items to include follow up with the customers to insure that their expectations were met or exceeded.Recognized and awarded for superior customer service on seven distinct occasions in addition to outstanding service on a day in day out basis. In the first six months provided leads resulting in over 50% of the stores total outside (AHS) sales. Consistently exceeding assigned personal departmental sales goals and projections by 25% or more monthly.
Skills
- Business Development
- Telephone Skills
- Team Building
- Management
- Nonprofits
- Loss Prevention
- Sales
- Advertising
- Data Entry
- Construction
- Word
- Program Management
- Process Scheduler
- Retail
- Customer Relations
- Training
- Customer Satisfaction
- Recruiting
- Outlook
- Supervisory Skills
- Sales Management
- Contract Negotiation
- Budgets
- Community Outreach
- Event Planning
- Project Planning
- Leadership Development
- Merchandising
- Social Networking
- Public Speaking
- Customer Retention
- Customer Service
- Microsoft Word
- Team Leadership
- Excel
- Inventory Management
- Operations Management
- Inventory Control
- Coaching
- Leadership
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