Lorraine Boothe
Lead User Experience Consultant @Direct Line Group
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WORK HISTORY
Lead User Experience Consultant @Direct Line Group
London, GB
Employed to put the customer first by understanding the end to end journey, gaining and using data and evidence based consensus for change in order to influence design decisions, facilitating improvements while working closely with stakeholders in order to deliver business and customer focused optimisations. Lead on new platform migration project.
EDUCATION
Babson College
Bachelor of Business Administration - BBA, Small Business Administration/Management
London South Bank University
Business Studies with French, Business and Marketing
SKILLS
ABOUT LORRAINE BOOTHE
A highly experienced Lead User Experience and Design professional with an outstanding track record of delivery of projects across multiple cultures and business sectors. Combining creative leadership with extensive experience in graphic design and front end development using systems skills including Jquery, HTML, CSS, Adobe Creative Suite and various content management systems.Core Competencies:Design Thinking · User Research · Experience mapping · Prototyping · Wireframing · Project Management · Branding · Advanced Adobe CS · Photoshop · InDesign · Sketch · Balsamiq · Miro · Invision · Figma · Axure · Invision · Interaction Design · Agile framework
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