Lorne Smith
Senior Project Manager @Definity
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WORK HISTORY
Senior Project Manager @Definity
Toronto, ON, CA
EDUCATION
Humber College
Post-Graduate Certificate in Marketing Management
McGill University
BA, Music Theory, English Literature, History
ABOUT LORNE SMITH
Senior Program Manager and Digital Transformation Leader with 15+ years of experience delivering enterprise technology programs across financial services and insurance in North America and the UK.Expertise spans large-scale platform modernization, digital banking and insurance transformation, fraud and risk systems, regulatory and compliance initiatives, and AI-enabled solutions — including intelligent automation and call-summarization delivery to enhance operational efficiency and customer experience.Proven track record leading complex, multi-stream programs within highly regulated environments, driving initiatives from business case development and strategic roadmapping through governance, execution, and operational readiness.Deep experience operating in Agile and SAFe delivery models, partnering with executive stakeholders, technology leaders, and cross-functional teams to deliver secure, scalable, enterprise platforms aligned to business strategy.Core expertise includes:Digital Transformation | Enterprise Technology Delivery | AI & Intelligent Automation | Financial Services | Insurance Technology | Fraud & Risk Platforms | Regulatory & Compliance Programs | Agile / SAFe | PMO Governance | Platform Modernization | Customer Experience Transformation | Operational Readiness
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