Lorna McMaster

Senior Implementation Specialist @Iress

Warwick, GB

I am an experienced lead implementation consultation, managing a team of Implementation Specialists and working on projects with other functional specialists such as data migration, product specialists and project managers. I lead my work stream and deliver projects on time and within budget. I have experience with project management and end to end solution delivery that ensures full benefit realisation and return on investment.I have business analysis skills, requirements gathering and scoping with excellent communication skills with the drive, determination and experience to deliver business change through technologyand people.Reporting to Executive General ManagerRelationship management – Building and strengthening client relationships to ensure projectsare achieved to satisfaction, on time and within budgetWorkshop facilitation – Facilitating workshops and meetings internally and with clients to ensure effectiveness focusing on the purpose and outcome of the meetings.Business Process Review-Reviewing business processes and making recommendations for improvements to reduce costs or time through use of product softwareScoping – Establishing project scope through client vision, drivers and gap analysisBenefits realisation–Focusing on client outcomes and drivers to establish areas of improvement for change in processes to ensure the software is implemented and embedded effectivelyDemonstrating and training the software to show how it supports business needsProviding technical and client support specialising in financial services, software knowledge and regulation to a high standard.Completion of RFI/RFPsSpecialising in remuneration management processingWorking to GDPR and Infosec company standards

CII

Level 4 Diploma