Lorna Fraser

Ux Research Manager @Journey Further

Leeds, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2022 — Present

Ux Research Manager @Journey Further

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A fast paced agency role managing UX research projects for various ecommerce and lead gen clients across digital products, such as websites, mobile apps and internal tools. Responsibilities: Defining the UX research proposition within the agency Developing ways of working, creating templates and recommending tools Managing and coaching a small team of UX researchers and digital analysts Educating and inspiring team members and colleagues of the power and importance of UX research Conducting and recommending research strategies inline with client briefs and business objectives

EDUCATION

2011 — 2014

Northumbria University

BA Hons English Literature, Humanities

SKILLS

TeachingDigital MarketingUser ExperienceCustomer ServiceEnglishRemote User TestingEmployee TrainingEvent ManagementCommunicationGoogle Website OptimizerMicrosoft OfficeSocial MediaA/B TestingVwoAnalysisMicrosoft ExcelBloggingPowerpointForeign LanguagesCROGoogle AnalyticsDigital OptimisationResearch

ABOUT LORNA FRASER

Ten years of UX experience and a passion for empowering people through design and…

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Lorna Fraser — Ux Research Manager at Journey Further in Leeds, GB | Unifers