Lori Thompson-Zittnan

INSTRUCTIONAL DESIGNER AND LEARNING PROFESSIONAL Provides Solutions, Training and Continuous Improvement

Role
Instructional Designer at Follett Higher Education
Location
Barrington, IL, US
LinkedIn followers
500 followers

About Lori Thompson-Zittnan

I am a responsive, thorough contributor who blends engaging learner-centered multimedia, ILT,VILT solutions as appropriate. The beauty of my field is that I can adapt my skills to meet the needs of any industry. I begin with the end in mind to help people do what they do - better. WHAT I CAN DO FOR YOUR ORGANIZATION? Collaborate with your internal teams to determine if a learning intervention or access to targeted information can contribute to resolving a business problem. Then create or develop the solution with manager/SME feedback. I have experience responding to informal and formal need and assessment requests for training materials and documentation from HR and operations project owners. I have created and maintained training and learning materials for multiple internal audiences by leveraging content management and XML based online platforms, e-learning software, learning management systems (LMS), and collaboration platforms to facilitate just-in-time, self-paced, and virtual online delivery and reporting. I have a proven track record of learning quickly, applying new information and adapting concepts both systemically and with detailed execution. Role-Related Proficiency Adult Learning Theory| Instructional Design | Training and Development| Customer Service | Performance Improvement Support | Critical Evaluation | Problem Solving | Curriculum Planning | Project Management | Communication | Cross Functional Teams | Adaptability Technical Proficiency • Microsoft Office • Articulate 360 Rise, Storyline, Presenter • TechSmith Camtasia, SnagIt • HTM/XML basic CSS • WavePad Audio Editing • MadCap Flare Authoring • Social Media and gamification • Virtual Delivery (e.g. MS Teams, Zoom, WebEx) • Adobe Acrobat Pro DC • Task and collaboration tools: Jira, Confluence, Slack, MS Teams,

Experience

  1. Instructional Designer

    Follett Higher Education

    Oct 2018 — Present · Westchester, IL, US

Education

  • Roosevelt University

    BA, MA, Training and Development, emphasis HPT and Technology

    2000 — 2005

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Lori Thompson-Zittnan — Instructional Designer at Follett Higher Education in Barrington, IL, US | Unifers