Lori Taylor
Global Head of Employee Communications @Morningstar
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WORK HISTORY
Global Head of Employee Communications @Morningstar
Chicago, IL, US
Reimagined the communications team to proactively lead storytelling efforts and improve employee engagement for a global workforce of Launched high-impact programs, including \"Ask Me Anything\" sessions with the CEO and annual company events, fostering transparency and cultural alignment. Introduced a new intranet and tools to streamline communication and enhance access to organizational resources. Directed messaging for company milestones, including leadership transitions and the 40th-anniversary celebration, bolstering cultural pride and cohesion.
EDUCATION
Northern Illinois University
BS, Marketing
ABOUT LORI TAYLOR
I’m an internal communications and culture leader who loves turning complex strategy into stories people can actually feel, understand, and act on.Over the last 15+ years, I’ve led internal, executive, and employee communications across large, global organizations—guiding teams through mergers, restructures, new values, and leadership transitions. I’ve built and modernized comms functions, shaped narratives for tens of thousands of colleagues, and partnered with CEOs and senior leaders to bring clarity, calm, and direction in moments of change.My work typically centers on three things:1. Storytelling that connects the dots between company strategy, product progress, customer impact, and culture.2. Channels that meet people where they are—all‑hands, AMAs, intranet, newsletters, collaboration platforms, and leader cascades.3. Measurement and feedback loops that help us get smarter with every message so people hear less noise and more of what matters.I’m also deeply invested in the AI era of internal communications. After completing an AI Academy and joining Ragan’s Center for AI Strategy, I’ve integrated generative AI into real workflows including drafting and refining content, generating summaries and recaps, tailoring messages for different audiences, and surfacing insights that make communications more effective and inclusive. The goal is always the same: free up humans to do the higher‑order work only they can do.At my best, I’m a partner to leaders and a champion for employees:– a narrative builder who can zoom out to design the overall story and operating model, and– a hands‑on communicator who can zoom in to craft the message that lands just right in a delicate moment.I’m energized by roles where internal communications is a true strategic lever helping global, distributed teams feel informed, inspired, and connected to the work ahead, while strengthening culture and employer brand in the process.Areas of focus: internal communications strategy, executive and leadership communications, culture and values activation, change and transformation comms, global employee engagement, and AI‑enabled content workflows.
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