Lori Snyder Left

Cerner Ambulatory Support Analyst @Atos It Solutions

Charlevoix, MI, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2017 — Present

Cerner Ambulatory Support Analyst @Atos It Solutions

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MI, US

Responsible for Cerner application support and application build for McLaren Health Care. • Troubleshoot client support cases, diagnose root cause, ensure timely completion and improve customer satisfaction. • Build, test, implement and maintain Cerner PowerChart Ambulatory. • Go Live support and Upgrade support for Cerner PowerChart Ambulatory.• Package, new domain and integrated testing.• Maintain documentation, adhere to escalation path and change control procedures.

EDUCATION

N/A

Ferris State University

Bachelor of Science

N/A

North Central Michigan College

Associate Degree

SKILLS

Pmc Product ManagementHl7Release ManagementCross-Functional Team LeadershipStrongly Self-MotivatedVirtual TeamsResource ManagementSoftware ImplementationSoftware Development Life CycleSharepointRemote Team ManagementProduct Life Cycle ManagementHealthcareChange ManagementTime ManagementHealthcare Information TechnologyQuality ManagementEdiTeam LeadershipSdlcInternal & External CommunicationsPractice ManagementOrganizational DevelopmentProject ManagementSaasEhrProblem SolvingScope ManagementCritical ThinkingProcess ImprovementSelf-Motivated Team Player/BuilderProduct LaunchesPositive Can-Do AttitudePmpManagementTeam BuildingPmo DevelopmentAgile Project ManagementMentoringHealth Care Software

ABOUT LORI SNYDER LEFT

Application Support | Application Training | Project Management | Implementation…

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