Lori Snyder Left
Cerner Ambulatory Support Analyst @Atos It Solutions
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WORK HISTORY
Cerner Ambulatory Support Analyst @Atos It Solutions
MI, US
Responsible for Cerner application support and application build for McLaren Health Care. • Troubleshoot client support cases, diagnose root cause, ensure timely completion and improve customer satisfaction. • Build, test, implement and maintain Cerner PowerChart Ambulatory. • Go Live support and Upgrade support for Cerner PowerChart Ambulatory.• Package, new domain and integrated testing.• Maintain documentation, adhere to escalation path and change control procedures.
EDUCATION
Ferris State University
Bachelor of Science
North Central Michigan College
Associate Degree
SKILLS
ABOUT LORI SNYDER LEFT
Application Support | Application Training | Project Management | Implementation…
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