Lori E. Patrick

Director of Quality Assurance

Role
Director of Quality Assurance at RedHelm
Location
Boston, MA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Lori E. Patrick

Experienced Client Service management with 20+ years’ international (EMEA, APAC) control of developing and managing Service Delivery teams including Network Operations Centers (NOCs), and IT-SEC operations with strong commitment to high margin growth and quality service delivery. Practitioner of ITIL and ISO practices fueled by strategic vision and strong leadership qualities. Highly motivated and driven to ensure strong margin coupled with the highest quality organizational performance.

Experience

  1. Director of Quality Assurance

    RedHelm

    Oct 2025 — Present

Education

  • Southern New Hampshire University

    Associate of Science - AS, Business Administration and Management, General

    2017 — 2018

Skills

  • Architecture
  • Microsoft Exchange
  • Security Architecture Design
  • Active Directory
  • Pmp
  • Windows Server
  • Cloud Computing
  • Information Security Management
  • Program Management
  • Disaster Recovery
  • Network Security
  • Security
  • Data Center
  • Itil
  • Virtualization
  • Firewalls
  • IT Management
  • Managed Services
  • Professional Services
  • Telecommunications
  • Integration
  • Information Security
  • Juniper
  • Ips
  • Network Architecture
  • Business Continuity
  • IT Operations
  • Strategy
  • Checkpoint
  • Management
  • Vpn
  • Pci Dss
  • Architectures
  • Information Technology
  • Virtual Private Network (Vpn)

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Lori E. Patrick — Director of Quality Assurance at RedHelm in Boston, MA, US | Unifers