Lori Mueller Shinaberry
Executive Control Director- Card, Merchant Services and Personal Lending at Wells Fargo
- Role
- Executive Control Director- Card, Merchant Services and Personal Loans at Wells Fargo
- Location
- Wilmington, DE, US
- LinkedIn followers
- 500 followers
About Lori Mueller Shinaberry
Dynamic and influential Risk Executive with 30+ years in Financial Services, leading end-to-end risk management across Compliance, Operational Risk, and Controls. Deep expertise in Consumer & Small Business Card and Mortgage products, including Lending/Credit, Co-brand, Rewards, Marketing, Third Party oversight, and Operations. Known for shaping risk strategy, strengthening governance frameworks, and driving regulatory alignment across complex portfolios. A trusted advisor to executive leadership with a proven record of decisive execution, elevating risk culture, and building resilient control ecosystems that balance risk and business performance. Recognized for strong business acumen, cross functional partnership, and the ability to lead large, diverse teams while delivering sustainable growth and operational excellence.
Experience
Executive Control Director- Card, Merchant Services and Personal Loans
Apr 2021 — Present · Wilmington, DE, US
Risk Executive overseeing a broad Consumer and Business card risk portfolio, including Co brand, Business Card, Personal Loans, Loyalty Solutions, Data & Analytics, and Business Accountability. Lead high performing teams through organizational change while strengthening enterprise-wide risk management, governance, and control execution. Drive disciplined delivery of the Risk Management Framework—Issues Management, RCSA, Remediation/Redress and Control management.Provide end to end oversight of Issues & Remediation, managing complex, high-volume portfolios and partnering across the enterprise to close and validate critical issues. Serve as a key leader in Third Party Oversight, enhancing vendor control structures, resolving findings, and supporting major product launches and third-party dependent initiatives. Ensure strong audit readiness and regulatory engagement for internal and external exams (CFPB, OCC) through rigorous preparation and documentation.Support strategic and regulatory initiatives by delivering risk advisory guidance, change management, and project plans inclusive of control plans for programs for strategic projects and product launches including the Bilt, OneKey programs, Autograph and Signify. Maintain strong governance discipline through control hygiene, success testing, timely remediation of issues, and consistent risk identification, escalation, and execution across all supported businesses.
Education
University of Delaware
BA, Technical Writing
1988 — 1993
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