Unifers.ai

Lori McCooeye

Sr Manager Wireless Solutions @Rogers Communications

Ottawa, ON, CA
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Jan 2019 — Present

Sr Manager Wireless Solutions @Rogers Communications

View department →

ON, CA

SKILLS

Call CentersBusiness DevelopmentNegotiationSalesCross-Functional Team LeadershipCustomer SatisfactionTrainingTelephonyVoipTeam ManagementTeam BuildingManagementTime ManagementTelecommunicationsAnalysisSales OperationsCustomer RetentionProfessional ServicesCustomer ServiceSalesforce.comProject ManagementStrategic PlanningCrmDirect SalesTeam LeadershipInvoicingCoachingAccount ManagementStrategic PartnershipsMobile DevicesNetworkingProcess ImprovementSolution SellingProblem SolvingVoice Over Ip (Voip)B2bOutsourcingProduct ManagementTroubleshootingWireless

ABOUT LORI MCCOOEYE

I have had the pleasure of serving a diverse group of customers over the past 20+ years from individuals in retail, business owners, corporate executives from small-medium to enterprise businesses and their key needs do not change. Customer service is more than being polite and responding to a call within a window of time. Listen to the needs, acknowledge the concerns, own the problem and provide a resolution. It is about account management, building relationships to anticipate needs and being proactive. We all know technology will break and events will happen; it is how the situation is handled that sets you apart.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Lori McCooeye — Sr Manager Wireless Solutions at Rogers Communications in Ottawa, ON, CA | Unifers