Lori Carver

Experience

1. Lead Ux Research Strategist

   Life Time Inc.

   Sep 2021 — Present

   As a seasoned senior UX research leader, I thrive on the dynamic intersection of design, data, and strategy. With a passion for crafting seamless digital experiences, I lead the charge in designing, conducting, and synthesizing user research to inform impactful strategies for website, app and tech development. My toolkit includes a robust combination of analytical skills and a keen eye for user-centric design. From deciphering user behaviors to distilling insights that drive innovation, I specialize in transforming complex data into actionable recommendations that elevate user experiences. •My recent projects include researching the development of A.I. features for customers. •To optimize efficiency and cost-effectiveness, I established an in-house panel of member research participants for UX studies, eliminating the need for a large portion of external vendor recruitment, resulting in a 28% cost savings, as well as significant time savings, enabling the rapid launch of studies and enhanced overall project timelines and budgetary outcomes. •I use a blend of research methodologies to uncover the \"why\" of underlying motivations driving user behavior to prioritize user needs and preferences. •Navigating the ever-changing landscape of UX research is a big part of my journey, where I strive to be a leader in Research industry trends. To facilitate this, I created a ResearchOps connection group which serves as a platform to connect with research peers from different companies across the country, providing opportunities to discuss and elevate new research operations and tools. •To foster a supportive environment for team members to enhance speaking skills, I initiated an in-house Toastmasters-inspired group that was instrumental in boosting confidence in communication, especially within the context of hybrid meetings. •1st place winner: 2023 LT Tech Hackathon and team captain, 3rd place winner \'22. •Tools: UserTesting/UserZoom, Medallia, Figma and various others.

Education

• Arizona State University - W. P. Carey School of Business

  B.S., Supply Chain Management

• University of Wisconsin-Milwaukee - School of Business Administration

  MBA

• Kansai Gaidai University

  One-year exchange program in Osaka, Japan