Lori Klepfer
Experienced Learning Strategist and Instructional Designer
- Role
- Itd Help Desk Trainer at Cleveland Clinic
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Lori Klepfer
Over 20 years as a learning and develop professional specializing in addressing the…
Experience
Itd Help Desk Trainer
Oct 2016 — Present · Beachwood, OH, US
Developing training strategies and courseware for the IT Department and the Service Desk.Serving on the integration team for new services being added to the ITD Service DeskAfter many years on my own, I reached a time is life to settle in again with a corporation The Cleveland Clinic is a great fit for me.
Education
Youngstown State University
B.S., Combined Science and Professional Communication
1984 — 1988
Skills
- Needs Analysis
- Instructor-Led Training
- Leadership
- Process Improvement
- Executive Coaching
- Women Owned Business
- Personnel Management
- Consulting
- Organizational Learning
- Performance Improvement
- Project Management
- Storyboarding
- Coaching
- Program Management
- Recruiting
- E-Learning
- Learning Management Systems
- Performance Management
- Employee Training
- Start-Ups
- Strategic Communications
- Strategy
- Change Management
- Sourcing
- Training Delivery
- Mentoring
- Talent Management
- Learning Management
- Career Development
- Leadership Development
- Video Production
- Erp
- Human Resources
- Training
- Organizational Effectiveness
- Technical Writing
- Organizational Development
- Team Building
- Business Writing
- Budgets
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