Lori C.
Digital Automation & Integration Specialist @Restore Technology
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WORK HISTORY
Digital Automation & Integration Specialist @Restore Technology
Driving automation, AI adoption, and smarter ways of working across Service Delivery and Sales. I partner with operational teams to identify inefficiencies, streamline processes, and reduce manual effort through Power Platform solutions, system integration, and data-driven reporting.Key focus areas include:Automating workflows using Power Automate and AI to eliminate manual, duplicated, or spreadsheet-heavy tasksImproving data flow between Freshdesk, Affinity, customer portals, and internal systemsSupporting the design, implementation, and rollout of Dynamics 365 CRM, aligning it with business processesDeveloping Power BI dashboards to enhance operational and Sales visibilityWorking closely with stakeholders to shape requirements, optimise processes, and drive adoption of new toolsThis role enables the business to work faster, smarter, and more accurately; unlocking time for higher‑value work and improving service delivery end to end.
EDUCATION
Microsoft Education Partner
PL 400, Microsoft Certified: Power Platform Developer Associate
London School of Hygiene and Tropical Medicine, U. of London
Master of Science, Virology
University of Greenwich
Bachelor of Science, Biomedical Sciences, General
ABOUT LORI C.
Enterprises are \"sprinkling\" AI into their workflows and hoping for the best. I build the infrastructure that turns that hope into a measurable, governed reality.At DeptOS, we’ve moved beyond the chatbot. We provide a specialized \"Departmental Operating System\" that allows global organizations to deploy autonomous AI agents with total sovereignty.What we solve:The ROI Gap: Our real-time Command Center tracks \"Value Realized\" and hours recovered across every department.Operational Risk: With \"Shadow Mode,\" companies test AI accuracy against human performance before granting execution rights.Governance: We implement \"Bounded Autonomy\" enforcing strict token budgets and prohibited actions so AI never goes rogue.Whether it’s automating logistics chains or reconciling finance across 14 countries, we provide the visibility and control required for the autonomous age.
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