Lorian Taylor
Senior Conversation Designer ☆ Conversational Multi-Turn Experiences
- Role
- Senior Conversation Designer at Centene Corporation
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Lorian Taylor
I\'m a Senior Conversation Designer with a Product Design background, known for creating experiences that enable people to interact with technology in ways that feel natural in the moment. Specialized expertise in synthesizing data and information to cut through complexity, delivering designs that simplify processes for the user. Passion for inclusive design with a focus on accessibility. I have extensive experience working cross-functionally with Engineers, Product Managers, User Researchers, QA, Linguists, Data Analysts, Marketing, and Legal. I craft my deliverables and presentations to my audience and stakeholders, comfortable presenting to peers as well as leadership. I own end-to-end experiences, defining and delivering against tight timelines and complex goals. AREAS OF EXPERTISE: Using Metrics and User Research to ground designs Writing TTS and creating UI mocks Crafting and documenting user interaction flows Leading brainstorms to generate ideas Collaborating and creating alignment with cross-functional peers Creating prototypes for User Research Presenting to peers and leadership Being the voice of the user to build empathy Advocate and design for inclusivity and accessibility KEY CONTRIBUTIONS: Sole Designer for Voice Assistant Device Help Q&A on Meta Quest VR devices, defining scope and scalability based on data and users needs. Lead Designer for Echo Dot Kids Edition launch experience 2019, defining the user experience for kids and their interactions with Alexa. Worked collaboratively with other Alexa Domain teams to define kids use cases, worked collaboratively with Legal and Marketing teams on device setup and Out of Box Experience (OOBE). Joined Meta Reality Labs Inclusive Product Council reviewing six different projects - giving actionable feedback on accessibility and inclusivity.#ConversationDesign #UXDesign #ProductDesign #VoiceAssistants #DesignThinking
Experience
Senior Conversation Designer
Mar 2023 — Present
Education
Rhode Island School of Design
Bachelor of Fine Arts - BFA
1989 — 1993
University of Washington
User-Centered Design Certificate
2013 — 2014
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