Lori Ann Waddell

About Lori Ann Waddell

Detail-oriented professional with 10+ years of experience, now transitioning into the…

Experience

1. Operations Manager

   Lori Ann Works

   Apr 2019 — Present

   Studio 311 Yoga + Fitness - Digital Marketing & OperationsFeb. 2022 - Present•Build and optimize an Acuity Scheduling system for group yoga classes and private sessions, streamlining client booking and increasing class attendance.•Design, write, and schedule monthly MailChimp newsletters that boost open rates and strengthen community engagement.•Maintain and update websites on ShowIt and WordPress, improving site performance, usability, and user experience.•Write and publish SEO-optimized blog posts that drive organic traffic, improve search engine rankings, and enhance brand presence.Nested Spaces May 2023 - Mar. 2025 Operations Manager - Contractor•Draft and manage service proposals and contracts with attention to detail and accuracy.•Process and reconcile billable hours, payroll, and expense reports for a small team, ensuring timely and compliant submissions.•Implemented time tracking software to improve operational efficiency and support accurate client billing within two quarters.•Led team meetings and created structured agendas, enhancing communication and project alignment, increasing team productivity.i2ihype Aug. 2021 - Oct. 2022 Operations Manager - Contractor•Developed and maintained internal standard operating procedures to support consistent and efficient workflow.• Supervised team operations by delegating tasks, coordinating schedules, and serving as the primary liaison for both clients and team members.aha! Talent Experts Oct. 2019 - Apr. 2021 Candidate Liaison - Contractor•Served as the primary point of contact for candidates throughout the hiring process, ensuring clear communication and a positive candidate experience.•Trained team members on procedural documentation, promoting accuracy, consistency, and adherence to established protocols.Virtual Administrative Assistance (various projects)• Inbox cleanup and management.• Scheduling and calendar management.

Education

• Virginia Commonwealth University

  B.F.A

  1997 — 2001

• UCLA Extension

  Certificate

  2024 — 2025