Lori Simpson
Lead Project Manager @Aegon
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WORK HISTORY
Lead Project Manager @Aegon
Edinburgh, GB
EDUCATION
University of Strathclyde
2:1
SKILLS
ABOUT LORI SIMPSON
I’m a Senior Digital Delivery Lead with a strong track record in financial services driving agile transformation, customer-centric delivery, and digital innovation at scale.My career has spanned complex, high-value programmes—from rethinking platform capabilities to enabling industry leading customer journeys. I’m passionate about building digital experiences that are not only strategic and scalable, but well aligned with real user needs.Recent highlights- Responsibility for multiple projects and delivery teams (internal and external) to implement prioritised savings & investment journey changes to a new strategic Advisor platform. Programme is a key enabler of a planned future migration to a single strategic platform as part of a £150m Simplification programme - Leadership of delivery of new Advisor / Member Pension portal (44 customer journeys) achieving 7 FTE savings Year 1 (as part of a wider programme targeting savings of 21 FTE by 2027)- Delivered market-first fraud prevention multi-factor authentication tech into open banking customer journey for large retail bank, driving £2m+ annual fraud savings- Conceptualised new current account opening customer journey to support sub-24hr onboarding, aligning with leading fintechs for a leading large retail bankI bring a balance of strategic thinking and delivery focus—translating vision into actionable prioritised roadmaps, aligning stakeholders, and building products that work for end users.
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