Lori Schleinkofer
Sales Support Analyst at HM Insurance Group
- Role
- Sales Support Analyst at HM Insurance Group
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Lori Schleinkofer
Focused and hardworking; able to troubleshoot complex problems and get the job…
Experience
Sales Support Analyst
Jul 2018 — Present
Achieve high customer satisfaction for removing head lice from children and family members in three clinic locations• Educate clients about lice cycles as well as preventative measures• Maintain expert knowledge and awareness of head lice• Responsible for scheduling appointments for team members for three clinics• Review appointment schedules and provide reminders to clients as needed• Motivate and develop team members resulting in resolution of issues and improvement in the team’s overall performance• Evaluate and ensure completeness and accuracy of all client records and related documentation• Manage team schedules, availability, and time off requests• Assist with interviewing potential candidates as well as training new hires
Skills
- Leadership
- Employee Benefits
- Enrollment Management
- Marketing
- Hipaa
- Insurance
- Medicare
- Customer Service
- Business Analysis
- Process Improvement
- Health Insurance
- Managed Care
- Healthcare
- Cross-Functional Team Leadership
- Training
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