Lori Oates
Customer Success Manager/Trusted Advisor/Expert Relationship Builder/Client Success and Growth Driver
- Role
- Enterprise Client Success Partner at Experity
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Lori Oates
For over 20 years, I have been a Senior Client Manager in the revenue cycle healthcare industry, with a certification as a Professional Coder (CPC). My core competencies include customer relationship management (CRM), customer retention, business reviews, business process improvement, and implementation. I offer exceptional client service and lead revenue cycle projects with strategic planning and operational excellence. I work hand in hand with senior leadership and align teams with a shared passion for success. I also have a strong background in Radiation Oncology, having founded and run Oates Medical Administration Inc. for 12 years. I thrive on the challenges of working in a dynamic environment and collaborating with the team to provide high-quality healthcare and maximize revenue for the clinics I serve.
Experience
Enterprise Client Success Partner
Mar 2024 — Present
Education
Excelsior University
Bachelor's Degree
1997
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