Lori Oates

Customer Success Manager/Trusted Advisor/Expert Relationship Builder/Client Success and Growth Driver

Role
Enterprise Client Success Partner at Experity
Location
Dallas-Fort Worth, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Lori Oates

For over 20 years, I have been a Senior Client Manager in the revenue cycle healthcare industry, with a certification as a Professional Coder (CPC). My core competencies include customer relationship management (CRM), customer retention, business reviews, business process improvement, and implementation. I offer exceptional client service and lead revenue cycle projects with strategic planning and operational excellence. I work hand in hand with senior leadership and align teams with a shared passion for success. I also have a strong background in Radiation Oncology, having founded and run Oates Medical Administration Inc. for 12 years. I thrive on the challenges of working in a dynamic environment and collaborating with the team to provide high-quality healthcare and maximize revenue for the clinics I serve.

Experience

  1. Enterprise Client Success Partner

    Experity

    Mar 2024 — Present

Education

  • Excelsior University

    Bachelor's Degree

    1997

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Lori Oates — Enterprise Client Success Partner at Experity in Dallas-Fort Worth, TX, US | Unifers