Lori Miller
Executive Director, Retail Customer Care at CVS Caremark Corporation
- Role
- Director, Retail Pharmacy Customer Care at CVS Health
- Location
- Woonsocket, RI, US
- LinkedIn followers
- 500 followers
Healthcare & Human ServicesView LinkedIn profile
Experience
Director, Retail Pharmacy Customer Care
Jul 2009 — Present
Skills
- Process Improvement
- Vendor Management
- Operations Management
- Call Center
- Team Building
- Cross-Functional Team Leadership
- Performance Management
- Customer Satisfaction
- Team Leadership
- Business Analysis
- Account Management
- Budgets
- Change Management
- Call Centers
- Project Management
- Customer Retention
- Management
- Sales Management
- Human Resources
- Sales Operations
- Customer Service
- Sales
- Business Strategy
- Leadership
- Training
- New Business Development
- Forecasting
- Leadership Development
- Recruiting
- Executive Management
- P&L Management
- Negotiation
- Business Development
- Customer Experience
- Salesforce.com
- Strategy
- Data Analysis
- Crm
- Analysis
- Business Planning
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