Lori Mercer
Senior Program Manager / Vice President at Capital Group
- Role
- Senior Program Manager at Capital Group
- Location
- Anaheim, CA, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Lori Mercer
Experienced Senior Program Manager with a demonstrated history of working in the investment management industry. Strong program and project management professional skilled in Product Delivery, Organizational Design, Change Management, Coaching, Facilitation, and Training Delivery.
Experience
Senior Program Manager
Mar 2020 — Present
Education
Sonoma State University
Bachelor's degree
1989 — 1995
Sonoma State University
Bachelors
1989 — 1994
Chapman University
Masters
2008 — 2010
Skills
- Onboarding
- Customer Service
- Organizational Development
- Coaching
- Change Management
- Microsoft Office
- Mutual Funds
- Management
- Business Process Improvement
- Business Analysis
- Training Delivery
- Salesforce.com
- Performance Improvement
- Process Improvement
- Leadership Development
- Workshop Facilitation
- Financial Services
- Crm
- Employee Training
- Project Management
- Training
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