Lori Massey
Client Operations Specialist
- Role
- Client Operations Specialist-renewals at Optiv
- Location
- Olathe, KS, US
- LinkedIn followers
- 500 followers
About Lori Massey
Client Operations Specialist that\'s passionate about working together with a team or individually for the greater good within the company. Bringing certainty and the ability to evolve better in challenges while pressured, knowing I\'m being sharpened in different dynamic experiences for the better. Taking on initiative and value of process\', developing, and adhering to strategies while bringing a networking atmosphere for team building.
Experience
Client Operations Specialist-renewals
Aug 2025 — Present
Education
Johnson County Community College
Associates, Art/Art Studies, General
2011
Skills
- IT Solutions
- Business Development
- Training Manuals
- Team Management
- Business Process Improvement
- Claims Handling
- Microsoft Office
- Multi Tasking
- Friendly Personality
- T1
- Access
- Analysis
- Evdo
- Customer Service
- Talent Management
- Microsoft Access
- IT Operations
- IT Service Management
- Microsoft Excel
- Carriers
- Team Building
- Microsoft Word
- Easily Adaptable
- Voip
- Customer Satisfaction
- Telecommunications
- Vendor Management
- Deadline Driven
- Adaptive Leadership
- Claims Investigations
- Ethernet
- Wireless Technologies
- Customer Support
- Call Centers
- Network Design
- Cdma
- Proofreading
- Employee Training
- Iden
- Switches
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