Lori Mangual

About Lori Mangual

Experienced Director of Operations with over 10 years of experience in facilities management with extensive knowledge of project management and operational efficiency. I am highly skilled at problem solving, leading people, customer service and networking with stakeholders.A very effective team leader and excellent mentor with a strong background in human resources. I possess the skills and knowledge to manage very effective teams including talent management, recruiting, succession planning, organizational development and team building.

Experience

1. Director of Operations

   LifeMoves

   May 2017 — Present

   Responsible for the oversight, planning, and operations of 18 multi-unit Homeless Shelters with square feet of interior space. • Guide and mentor the administration, operations, food services and maintenance teams. Supervise and manage staff including performance management, hiring, mentoring, training and retaining. Grew department to current status of high efficiency, quality service, and morale. • Project manager for major construction & rehab projects (multi million dollar projects) including relationships with contractors, leading project team – project plan, design, bidding process, timeline, budget, agenda, meeting minutes, and meeting deadlines with City and County funding.• Maintenance Partner – developed a ticket management system, daily calendar, deploy team for maintenance issues at all sites.• Construction Liaison – Work w/contractors on building construction project, manage all projects and selection of finishes on time w/in budget), City inspections, permits, and staying a step ahead of subcontractors.• Perform essential assessment of properties and proposed capital expenditure budget for each building for the next 15 years. With new funding was able improve safety and quality at each building. Worked closely with local government agencies to correct infractions and restore positive relationship.• Analyze inconsistencies and discrepancies in building materials and fixtures at several properties and led team to research and establish new material standards for building construction and renovation. Efforts resulted in greater operational efficiency in safer, higher quality buildings with greatly improved utilization of warehouse and storage space.• In-Kind Donation management – developed a system to receive, utilize and donate constant supply of clothing, furniture, and household items. • Safety Lead – developed a disaster recovery and continuity plan • Vehicle Fleet Management – manage 22 vehicles.

Education

• Notre Dame de Namur University

  BS, Human Services, General

  1998 — 2003

• College of San Mateo

  AA, Business Administration

  1984 — 1986

Skills

• Strategy
• Management
• Team Building
• Talent Management
• Talent Acquisition
• Human Resources
• Onboarding
• Employee Relations
• Strategic Planning
• Start-Ups
• Hris
• Recruiting
• Performance Management
• Leadership
• Salesforce.com
• Applicant Tracking Systems