Lori Irving

About Lori Irving

My professional goal is to be a top sales rep. in my division. My professional expertise in human capital management will allow me to assist my clients thus allowing them to focus on growing their business and achieving the goals they set year after year.

Experience

1. Customer Success Sales Rep

   Paychex

   May 2016 — Present

   Presenting Paychex solutions and services to final decision makers and end users within the prospective universe- Builds relationships and maintains partnerships with other Paychex sales representatives to effectively drive internal referrals and provide clients with complete solutions available with Paychex product and service offerings- Analyzing the customer needs and interests, determining which solutions are appropriate and referring to appropriate party when necessary. Perform client health assessments and evaluate at-risk clients, taking retention actions as appropriate.Expediting the resolution of customer problems or complaints- Completing and submitting accurate new business paperwork, expense reports and weekly activity reports by agreed upon dates set by Sales management- Projecting a positive image in representing the Corporation to clients and the community.

Education

• Fairleigh Dickinson University-Metropolitan Campus

  Bachelor of Business Administration (B.B.A.)

  2013 — 2016