Lori Herde
Senior Director Service Excellence @Legrand, North America
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WORK HISTORY
Senior Director Service Excellence @Legrand, North America
New London/Norwich, CT, US
EDUCATION
Albertus Magnus College
Bachelors, Business Management
SKILLS
ABOUT LORI HERDE
Twenty plus years of experience within logistics specializing in sales support, service excellence, and technical support. My goal and passion throughout my career has always been to provide sales support through service excellence through every day great execution. My management approach is to lead by example to ensure the team has a role model. I enjoy winning business while providing service excellence in all aspects of the customer journey. Specialties: Customer Service ExcellenceSales SupportStrong Leadership SkillsExcellent CommunicatorChange CatalystContinuous ImprovementSAP implementation & execution
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